jeff232323,
Customers? Customers are treated like gold as long as they follow the rules. Solid forum contributes are treated like gold as long as they follow the rules.
Beyond that, posters who are not customers and who do not contribute very much - and who tend to be critical - are shown respect as long as they return that respect.
That's not what we are talking about with Fezzik ... we are talking about a handful of jealous haters who attack and lie in a pathetic effort to tear him down.
It will not be tolerated.
When a community embraces feedback 99.9% of the time (positive or negative), then you can feel confident something is different about the .1% that's not tolerated.