Caputoj3,
First I didn't ask for a refund.
Second, there are many services and financial advisors as well that are paid based on performance. How is a discount on a 2nd half any different than Fezz giving Free Plays the day after an 0-fer?
Lastly, unless you have a financial interest in this site, I am not sure why you felt the need to interject your opinion? It is my business with the site. Up to them if they want to do anything. If your car wash did a crappy job and you asked them to give you a discount on a future wash I wouldnt pipe in and say "No you chose there, only option is take your business elsewhere sir".