Yeah, my issue is with the $500 risk free bet. I used it the other day on Asu and lost. Oh well. But i got refunded with a single $500 free play. Which I dont want.
I read the ToC for all the sign up promos VERY closely. Always do with gambling aitea, as using off shores for years makes me not trust them at all.
My ToC Cleary States " Free bets will be credited in 10% increments of the risk free wager placed. For example, if you make a $500 wager, you will be credited 10 $50 Free Bets".
I sent support the URL to the promo I used, which is still in my accounts promos tab, as well as screem shota from my account page showing the promo terms.
They are flat out refusing to change how they credited my free plays.
Customer service is awful. Gonna throw this down on a ML parlay that is paying like +130, hope to hit, cash out, and never play with them again.