I am finished with 5dimes.
1. Had my cc # stolen numerous times. Had to shut down cards numerous times.
2. Had 2 bets placed that mysteriously disappeared. Site was down multiple times during this period for "maintenance". I'm not a technical guy but something about their site being down numerous times over several days at the same time this happened. Management was rude and wouldn't really answer any questions when I asked about it.
3. Multiple issues with btc deposits where the deposit price they used made absolutely no sense. They blame everything on the "third party" and you have absolutely no recourse.
I would think I would have gotten better customer service around these issues since i've been on a downswing there lately.
#2 was technically my fault as I don't copy wager numbers or screenshot them for each and every wager (although I did for a while after that) which was a total pain.