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Just a heads-up about Western Union..

Thread Starter Just a heads-up about Western Union..
Vuk
Joined: 10/04/2010
Posts: 199
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I've been with 5Dimes for over three years and have only been using Western Union option for deposits and payouts.  I've probably used this option 30-40 times over this timeframe.  About a month and a half ago I tried to send $2000 and the transaction was flagged by western union (probably as a gaming institution tranasction).  I called WU and they had me answer some questions which I obviously made up a story on but they still wouldn't let it go through. I lowered the amount, got a new name and the transaction went through the next time I tried.

Monday I called 5Dimes to request a payout for $1900.  I went to my WU to pick it up and the rep told me it was under review.  I then went to another WU (5dimes suggested I do this) and they told me there was no record of that transaction at all.  I then called WU and the rep told me the same story about not having anyhtnig on record regarding the transaction.  I called WU later in the day and asked them to speak to a manager.  This time the manager told me the tranasction was cancelled and wouldn't disclose any other info.  He said the sender(5Dimes) had to call him if there were any other questions.

I called 5Dimes today and they said my money would be refunded to me today or tomorrow and that I can no longer use the WU option because my account has been flagged.

Just a heads up that this CAN happen.  It sucks that I can't use this option anymore, I will have to do checks or the debit card route from here on out.  Very frustrating situation especially having to wait this long to get my money refunded.  By no means am I knocking 5Dimes, but just a heads up about Western Union.  Take care fellas.

Raph P
Joined: 03/09/2012
Posts: 2173
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Top 500 Contributor

I had that same problem with some books. also some times i had to fax over my drivers license and credit card i used for deposits. one time i got asked for my social security number. that's when i decided to go through a local instead. less stress and bs

ChrisK109
Joined: 08/27/2009
Posts: 12891
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You can try using a sister book to 5Dimes depositing with WU and do a book to book transfer back to 5Dimes.

The debit card...called Visa Processor is simple and what I have been using

SportWinsLossesTiesWin %$ Won
MLB36033.33-467.00
NFL48133.33-506.00
NHL1315046.43-783.00
Vuk
Joined: 10/04/2010
Posts: 199
College Recruit
Not Ranked

Chris-

Can you tell me about the debit card payout option...how do you actually collect your money?

ChrisK109
Joined: 08/27/2009
Posts: 12891
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Top 50 Contributor

You can choose any option they have available. you dont have to use the option you deposited with. I have always used the visa processor to deposit and got the check sent to me in the mail since I do one free payout a month. The debit card option is just filling out your info on your debit card and it is in your account within seconds. Comes out on your debit statements as some random words like stkprocesser

SportWinsLossesTiesWin %$ Won
MLB36033.33-467.00
NFL48133.33-506.00
NHL1315046.43-783.00
Vuk
Joined: 10/04/2010
Posts: 199
College Recruit
Not Ranked

Oh nevermind they have an option where they can send the money to your debit card...i thought you were talking about that.

Vuk
Joined: 10/04/2010
Posts: 199
College Recruit
Not Ranked

If anyone has used the payout option where they send the money to your debit card please let me know what your experiences have been.  I'd like to avoid checks because I have to send them all the photos of credit card/drivers license etc etc

UnemployedSharp
Joined: 09/20/2012
Posts: 4726
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Top 150 Contributor

If there is a need to fund your account quickly or withdraw quickly using western union, always keep it under $500.00. It's a cat and mouse game. Debit cards and prepaid cards are the way to go. Not sure what 5Dimes offers. I remember NetSpend was used by a lot until they messed up. There will always be methods...

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astro_not86
Joined: 01/07/2012
Posts: 477
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Totally agree with sharp. I don't even think book's do a cash transfer payout for 4 figures, do they?

shackfu99
Joined: 11/01/2011
Posts: 2932
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astro_not86

Totally agree with sharp. I don't even think book's do a cash transfer payout for 4 figures, do they?

SB says $2500 max. I'll check into 5D.

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