What a joke. I put in a withdrawal from them on June 17th and never received an email from them regarding my withdrawal. I emailed them yesterday and this was their response:
Thank you for contacting us.
Unfortunately, due to increased security measures imposed on us by our new processors, we will be unable to process your pending withdrawal until we receive a copy of your valid photo ID (passport or driver's license) and utility bill verifying your name and address. We sincerely apologize for any inconvenience caused by this additional requirement.
Once the documentation has been fully reviewed and approved, your withdrawal will be placed in a queue for processing and we hope to get your funds to you within 3-5 weeks. Again, we are truly sorry for any delays caused by this procedure.
We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter.
They are telling me that it is going to take a full 10 weeks to get my money out. Sportsbook.com is absolutely horrible.